The 4-star Casa Maya Cancun hotel is a 10-minute drive from Delphinus Dreams Aquarium and has an indoor pool and a fitness studio. This Cancun hotel is about a 5-minute walk from Playa Langosta and features a Jacuzzi and an indoor pool.
Casa Maya hotel has 323 rooms, comprising a patio and a balcony. A flat-screen TV with satellite channels, along with coffee/tea makers, are offered. They are furnished with comfortable decor. Featuring a separate toilet and a shower, the bathrooms also come with a hair dryer and bath sheets. Enjoy views of the garden, while staying at the hotel. Guests are welcome to use a kitchenette with a microwave, a dishwasher, and coffee & tea making machines in an apartment.
This Cancun hotel includes a health club and an indoor swimming pool available for an additional charge. The Casa Maya also features kayaking and lawn tennis along with cars for rent. The property entices guests with a health club featuring aromatherapy, body treatments, and spa service. Business travellers are welcome to use a business centre offered on site.
A buffet breakfast is served every morning in the restaurant at the accommodation. Following a successful day, unwind at the poolside bar, where refreshing drinks are offered.
The beachfront property has a central location just a 13-minute walk from Scenic Tower Cancun, while shopping venues like Mercado 28 are approximately 15 minutes away by car. Playa Tortugas is just 1.7 km from the Casa Maya Cancun, and Isla Mujeres airport is 25 km away. The accommodation is only minutes from Playa Langosta and Float Fun Cancun Water Park is about 5 minutes' walk away.
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Here you can find verified reviews our users posted on this website
Rachel
2024-01-30
I recently stayed at a family-friendly hotel in a bustling tourist area. The beach was great for relaxation and the water park offered some fun. The food options were varied and tasty. The room was comfortable and had all the necessary amenities. The pools were a nice touch, especially for families. it was a good place to stay with plenty of things to do. I even tried my hand at the water slides! And let's just say, my Canadian politeness came in handy when navigating the crowded breakfast buffet.
Eduardo
2024-01-25
The staff at Casa Maya made me feel right at home. The rooms were clean and well-equipped, the food was delicious, and the beach was perfect for kids. The tour company was helpful, shout-out to Angel, Oscar, and Juan. I appreciated the focus on cleanliness, safety, and the extra activities for kids. The view from the room was stunning, and emergency services were prompt when my daughter got hurt. Beach access, entertainment, and nearby landmarks like Parroquia de Cristo Resucitado made our family stay memorable while the spa and relaxation facilities added to our enjoyment.
Eduardo
2023-11-28
Picture-perfect waffles, stunning beachfront location, and friendly staff adding that extra salsa to our stay. Cons: The bathroom time-traveled back a few decades, in need of some TLC. Service was as slow-paced as a lazy siesta, making our foodie adventures a bit of a waiting game. Despite these quirks, Casa Maya's charm and allure are worth savoring.
Ian
2023-10-09
During my business trip to Cancun, I had the opportunity to stay at Casa Maya, a hotel chosen by my director. I was pleasantly surprised by the fantastic array of recreational amenities available. The 2 outdoor swimming pools provided a refreshing way to unwind after a long day of meetings, and the outdoor tennis courts offered a great way to stay active. Additionally, the 24-hour fitness center was well-equipped, allowing me to stick to my exercise routine even while traveling.
I did have a problem with my room.
Paddy
2023-07-30
Unforgettable Water Park Experience: During my stay, we had a blast at the water park located right on the best beach at the hotel zone. It was like entering a whole new world of fun and exhilaration, with slides that made us feel like adventurous pirates on a thrilling quest!
Need for Kitchen Renovation
Dave
2023-07-07
The pool was great and there were plenty of beach chairs available. The best thing was definitely the convenience store onsite, which saved us when we forgot to pack sunscreen. we recommend this hotel for a memorable vacation experience.
John
2023-07-03
Direct beach location, live music at bar, free beach chairs, convenient store in lobby, proximity to ferry, clean room with kitchenette.
Nothing, no complaints at all.
Mike
2023-06-23
We had a fantastic time during our New Year's vacation! The first thing we loved about our stay was the amazing pool and beach area. There were always staff members available to take our food and drink orders, and the location was perfect for exploring both the hotel zone and downtown area. Another great advantage was the central location, making it easy to get around Cancun and visit different attractions.
There were a couple of things that we didn't enjoy about our stay. we were disappointed to find out that the water park pictured in the hotel's photos was actually a separate property and not accessible to guests.
Mike
2023-06-21
We had a wonderful stay at this luxurious hotel. The location right on the beach was absolutely breathtaking, with beautiful white sand and crystal-clear waters. The indoor restaurant provided excellent dining options, and the service was top-notch. We were impressed with the room amenities, including the air conditioning, tea and coffee facilities, and a balcony with stunning views. The hotel also offered a range of services such as room service, car hire, and 24-hour room service, ensuring a comfortable and convenient stay. we highly recommend this hotel to anyone looking for a luxurious and relaxing getaway.
Michael
2023-06-05
Good beach location. Spacious suite with ocean view balcony. 24/7 reception, ATM, mini market, and tour desk onsite. Nice pool by the beach. Cleaning staff friendly and attentive.
Walter
2023-05-18
Stayed 3 weeks! Best stay ever. Friendly staff, reasonable prices at restaurants, recently remodeled room with complete kitchen. Great and spacious new rooms, well-kept common areas. Lovely beach, pool, and attentive staff. Daily kids activities. Water park not included but worth it.
Strongly recommend this hotel.
Arthur
2023-05-17
At my first stay, the staff helped with shopping. This place suits me perfectly and has everything I need. Wi-Fi, paid parking, 24-hour service, security, pool. I always come back for a city break.
Gary
2023-05-12
Great suites with ocean views, lovely beach steps away, diligent maintenance staff, quiet pool and jacuzzi, clean and well-kept facilities.
Tim
2023-05-11
We had an amazing stay at Casa Maya in Cancun. The hotel had everything we needed - a convenient store, large pool, spacious rooms with ocean and lagoon views, and a friendly staff. Ignacio at the front desk was especially attentive and helpful. The location was perfect, right on the beach and away from the busyness of the Hotel Zone. We loved the simplicity of our sea view room and the housekeeping service was excellent. Highly recommend Casa Maya for a relaxing and enjoyable stay.
Matthew
2023-05-10
Affordable and clean property with friendly staff. Delicious breakfast with wide range of options. Convenient location near attractions. Good service and prompt response to inquiries. Delicious drinks at the beach. Amazing beach view from room. EXCELLENT sports palapa staff. Fast elevators for minimal wait time.
Ruth
2023-05-03
The hotel had a basic, clean room with amenities like an iron and hair dryer. The kitchenette was a convenient addition. Despite being a bit far from the zona hotelera, it was easily accessible by bus. The pool was well-maintained and enjoyable. The breakfast buffet offered a wide variety of tasty Mexican and continental options, with made-to-order eggs and quesadillas. Friendly and accommodating staff.
No complaints.
Francis
2023-04-30
We had a great time at Casa Maya! Julio, our pool/beach waiter, was so attentive and made our day by the pool/beach fun. The hotel was cozy and had a modern, functional, and artistic look. The staff were professional and always happy to serve. The food was excellent, and the beach was impeccable. The hotel's ideal location allowed us to easily explore the shopping malls and town center in Cancun. it was a dream hotel, and we'll definitely be back!
Nothing not to love.
Alfred
2023-04-08
The junior suite at Casa Maya was incredible - the spacious room, the comfortable sofa, and the well-fitted kitchen made us feel right at home. The terrace overlooking the sea was the perfect spot for sipping morning coffee.
The flat-screen TV was a bit small for our liking.
Henry
2023-03-25
We loved the amazing location of this hotel. It was perfect for bigger groups of friends as there was a playground for the kids and plenty of space for relaxation. The shallow, clear blue water and beautiful view from our room on the 8th floor were incredible. Having a kitchen was a huge plus.
The staff at this hotel were outstanding. They took great care of us and made us feel valued.
John
2023-03-12
This hotel is perfectly located right next to a lovely beach without any sea-weeds in sight. It's also close to great restaurants and easy to get to places at night with buses just outside. The rooms are cozy and spacious with many facilities including an outdoor trampoline, swings for the kids, and a heated pool. The staff is friendly and the activities like poolside bingo and live music in the lobby add extra fun to the stay.
There were some complaints about the staff's service not being as prompt as expected.
Alexandra
2023-03-11
The location of the hotel was perfect, with nice places to sit on the beach all set up for us. We enjoyed the calmness of the area, away from the strong swells that other parts of Cancun experience. The hotel also provided a convenient shuttle service to the airport, making our departure hassle-free. Additionally, the hotel was close to all the main tourist attractions, allowing us to easily explore the city.
There were some issues with the room cleanliness.
Abraham
2023-03-08
Our stay at Casa Maya was fantastic! The beachfront location was absolutely stunning and provided a relaxing atmosphere. The breakfast buffet offered a wide variety of delicious options. The fully equipped kitchen in our room was a pleasant surprise. The staff was friendly and always ready to assist. The pool and waterpark were a hit, especially for families. We also appreciated the good Wi-Fi connection throughout our stay. we had a great time and would highly recommend this hotel.
Benjamin
2023-02-13
We had a fantastic time at the hotel. It was close to the beach, and the hotel facilities were excellent. We enjoyed the free breakfast, and the staff was helpful. Nice to have places to sit on the beach all set up and ready to go to the airport which was really nice.
Can't think of anything!
Nathaniel
2023-02-03
We were thrilled with the magnificent location of this hotel. It is situated right on a beautiful white sandy beach where we had access to sun loungers and beach umbrellas that were all set up and ready for us to enjoy. Also, this place offered 24-hour room service, off-site car park, and luggage storage, which were just perfect.
Paul
2023-01-17
Our family had an amazing time at a family hotel in the heart of Cancun's Hotel Zone with a long stretch of beautiful beach perfect for the kids. The two heated pools were ideal for both adults and children, providing unlimited fun in a family-friendly atmosphere.
My wife says that there could be more shaded areas by the pools for families with small children.
George
2022-12-21
The beach was huge and perfect for chill swimming sessions, and the two heated pools were epic - we had a blast! The location was on point, close to dope restaurants and shopping centers. Unlimited fun in a family vibe - couldn't have asked for a better spot to enjoy Cancun with the squad.
Just wished for more young, party vibes at the hotel for us teenagers.
John
2022-12-06
The best aspects of my stay were the spacious and well-equipped rooms. It felt like having a cozy one-bedroom apartment with a full kitchen. I also liked that there was a small food market on the property, which made it convenient to find basic food and household items. The location was fantastic, with easy access to a private beach and pools. It was great to have a few restaurants in the pool area as well.
There were some aspects that I didn't enjoy as much. The carpeted floors, old textiles on the couch and armchairs, and rusty bathtub were not up to par.
Sara
2022-11-29
i'm so impressed with casa maya! everything was clean and the staff were always helpful. the location was perfect - super close to the ultramar ferry to isla mujeres. the emergency services were amazing when my daughter got hurt. definitely recommend!
Richard
2022-09-21
Chaac Water Park, the best beach and the pizza station. Unforgettable vacation at Casa Maya. So many activities, slides, tentacles. Delicious food and drinks. Heated pools for adults and children. Exciting aquatic experience with unlimited fun.
Who needs variety in restaurants? Pizza and buffet all day, every day.